Shipping
We are committed to providing a seamless and reliable shipping experience for our customers worldwide. Below you will find the detailed breakdown of our shipping procedures, timeframes, and fees.
01 / ORDER PROCESSING TIME (HANDLING TIME)
All orders are processed and prepared for shipment within 1 to 3 business days (Monday to Friday, excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification with tracking information once your order has officially shipped.
02 / SHIPPING TIME (TRANSIT TIME)
We partner with premium international couriers to ensure secure and timely delivery. The estimated delivery timeframes are as follows:
| Destination | Estimated Transit Time |
|---|---|
| United States | 7 to 15 Business Days (Mon-Fri) |
| Europe (including Spain) | 7 to 15 Business Days (Mon-Fri) |
| Rest of the World | 10 to 20 Business Days (Mon-Fri) |
*Please note: Total Delivery Time = Handling Time (1-3 days) + Transit Time (7-15 days).
03 / SHIPPING COSTS
We offer Free Standard Shipping on all orders globally. There are no hidden fees or surprise charges at checkout ($0.00 USD).
04 / ORDER TRACKING
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active within the courier's system.
You can track your package directly through our website or via major global tracking platforms.
05 / DUTIES, TAXES AND CUSTOMS
Our store is not responsible for any customs duties, import taxes, or clearance fees applied to your order by your destination country. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).
06 / DAMAGED OR LOST PACKAGES
If you received your order damaged, or if your package has exceeded the estimated delivery timeframe, please contact our support team immediately at ChristineGibbs5063@outlook.com. Please save all packaging materials and damaged goods before filing a claim.