Contact Us
We are dedicated to providing an unparalleled customer experience. Whether you have an inquiry regarding a product curation, require assistance tracking an active order, or need guidance on a return, our client service concierge is at your complete disposal.
01 / CUSTOMER SUPPORT EMAIL
For all general inquiries, order updates, and customer support, please reach out to our primary digital concierge. We aim to respond to all formal correspondence within 24 business hours.
02 / MAILING & FULFILLMENT CENTER
Please note that our physical infrastructure operates primarily as a fulfillment hub. If you are dispatching an authorized return, please ensure it aligns with our structured Return Policy guidelines and is addressed precisely as follows:
03 / OPERATIONAL HOURS
Our operational management and digital support teams monitor inquiries during standard business operational hours to guarantee precise service:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed (Inquiries processed the following business day)